Tech Specs

Recommended hardware

Intel Xeon CPU E5-2620 2.00 GHz

Operating system

Windows Server

Database

SQL Server or Oracle

Memory

16 GB

Documentation

PRODUCT INTEGRATION

Solutions Business Manager

The full integration between Solutions Business Manager and Service Support Manager yields SBM’s ease of use, time to value, and custom fit.

Service Request Center

Service Request Center is an intuitive web portal that serves as a one-stop-shop for all corporate users.

"The process-oriented approach offers a degree of transparency, tailorability, and ease of adoption that will make it popular."

Ovum Research